Dial numbers are mapped to entry points in Control Hub under Contact Center > Tenant Settings > Voice by selecting an available number or DN and the target entry point.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- dial number mapping
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Set up voice settings for Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Map dial numbers to entry points (Tenant Settings > Voice)
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-dn-map-tenant-voice. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-dn-map-tenant-voice
BibTeX
@misc{warmtransfer-claim-wxcc-inbound-call-failures-dn-map-tenant-voice,
title = {Troubleshooting inbound calls that fail to reach Webex Contact Center: source note wxcc-inbound-call-failures-dn-map-tenant-voice},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-inbound-call-failures-dn-map-tenant-voice},
note = {Source note wxcc-inbound-call-failures-dn-map-tenant-voice, checked 2026-09-30}
}