Source note · Calling an external API from a Webex Contact Center flow

For a Contact Center API call, the HTTP Request activity is configured with Connector, Request Path, Method (the REST verb), optional Query Parameters, and Content Type set to Application/JSON.

Checked 2026-09-30

Vendor: Cisco
Product: Webex Contact Center
Subsystem: Flow Designer HTTP Request activity
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Create Webex Contact Center HTTP connector — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Use the connector in Flow Designer

Cite this note

APA

WarmTransfer. (2026, September 30). Calling an external API from a Webex Contact Center flow: source note wxcc-http-request-setup-wxcc-request-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-http-request-setup-wxcc-request-fields

BibTeX

@misc{warmtransfer-claim-wxcc-http-request-setup-wxcc-request-fields,
  title  = {Calling an external API from a Webex Contact Center flow: source note wxcc-http-request-setup-wxcc-request-fields},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-http-request-setup-wxcc-request-fields},
  note   = {Source note wxcc-http-request-setup-wxcc-request-fields, checked 2026-09-30}
}

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