A custom connector supports Basic Authentication (the default) and OAuth 2.0 with the grant types Client credentials - certificate, Client credentials - client secret, and Password Grant.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Integrations custom connector
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Calling an external API from a Webex Contact Center flow: source note wxcc-http-request-setup-custom-auth-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-http-request-setup-custom-auth-types

BibTeX

@misc{warmtransfer-claim-wxcc-http-request-setup-custom-auth-types,
  title  = {Calling an external API from a Webex Contact Center flow: source note wxcc-http-request-setup-custom-auth-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-http-request-setup-custom-auth-types},
  note   = {Source note wxcc-http-request-setup-custom-auth-types, checked 2026-09-30}
}

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