Flow version labels can be associated with entry point mappings, so an entry point can use a labelled version instead of the default Latest version.

Checked 2026-10-01

Webex Contact Center supports the creation of flow environment version labels that can be associated with Entry Point mappings.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer
Deployment
multi-tenant
Region
not restricted
Release range
since 2024-02-06
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-labels-map-to-entry-points. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-labels-map-to-entry-points

BibTeX

@misc{warmtransfer-claim-wxcc-flow-version-label-setup-labels-map-to-entry-points,
  title  = {Managing flow versions and labels and promotion in Webex Contact Center: source note wxcc-flow-version-label-setup-labels-map-to-entry-points},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-flow-version-label-setup-labels-map-to-entry-points},
  note   = {Source note wxcc-flow-version-label-setup-labels-map-to-entry-points, checked 2026-10-01}
}

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