Source note · Troubleshooting Webex Contact Center flows
Since June 2026 Flow Designer provides a 'flow:error' webhook that sends observability events when a flow hits an error, so teams can monitor failed flow executions in near real time.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer observability
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2026-06-25
- Checked
- 2026-09-25
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · entry dated June 25, 2026 'Flow Designer error webhook for observability'
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-flow-error-webhook. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-flow-error-webhook
BibTeX
@misc{warmtransfer-claim-wxcc-flow-troubleshooting-flow-error-webhook,
title = {Troubleshooting Webex Contact Center flows: source note wxcc-flow-troubleshooting-flow-error-webhook},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-flow-troubleshooting-flow-error-webhook},
note = {Source note wxcc-flow-troubleshooting-flow-error-webhook, checked 2026-09-25}
}