Skill definitions come in four types: Boolean, Enum, Proficiency (a value from 0 through 10) and Text (up to 40 characters).

Checked 2026-09-25

You can specify a value ranging from 0 through 10 in proficiency
Vendor
Cisco
Product
Webex Contact Center
Subsystem
skills
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-skill-types. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-skill-types

BibTeX

@misc{warmtransfer-claim-wxcc-first-flow-setup-skill-types,
  title  = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-skill-types},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-skill-types},
  note   = {Source note wxcc-first-flow-setup-skill-types, checked 2026-09-25}
}

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