A Cisco technote retries a menu a fixed number of times by wiring the timeout and unmatched-entry outputs to a Set Variable that increments a counter, a Condition that checks the counter, and a final Play Message and Disconnect Contact.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Contact Center
Subsystem
flow-designer
Deployment
multi-tenant
Region
not restricted
Release range
published 2021-09-20
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-menu-retry-counter. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-menu-retry-counter

BibTeX

@misc{warmtransfer-claim-wxcc-first-flow-setup-menu-retry-counter,
  title  = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-menu-retry-counter},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-menu-retry-counter},
  note   = {Source note wxcc-first-flow-setup-menu-retry-counter, checked 2026-09-25}
}

Read in context