Source note · Building a first Webex Contact Center flow
The Cisco lab tests a new flow by signing an agent in to the Webex Contact Center Desktop, setting the agent Available, calling the support number and checking that the welcome prompt plays and the call is offered to the agent.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- testing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026 lab tenant
- Checked
- 2026-09-25
Sources
- Mission 1: Basic Call Routing (Flow Template, TTS, Language) - Tech Summit Labs — Cisco Systems (Webex CC solution architects) · tier 3 vendor-maintained repositories · Mission 1; testing step
Cite this note
APA
WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-lab-test-call. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-lab-test-call
BibTeX
@misc{warmtransfer-claim-wxcc-first-flow-setup-lab-test-call,
title = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-lab-test-call},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-lab-test-call},
note = {Source note wxcc-first-flow-setup-lab-test-call, checked 2026-09-25}
}