Source note · Building a first Webex Contact Center flow
The Cisco lab publishes the flow with the Latest label, then on the channel sets Routing flow to that flow, Music on hold to defaultmusic_on_hold.wav and Version label to Latest, and saves.
Checked 2026-09-25
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- channels
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2026 lab tenant
- Checked
- 2026-09-25
Sources
- Mission 1: Basic Call Routing (Flow Template, TTS, Language) - Tech Summit Labs — Cisco Systems (Webex CC solution architects) · tier 3 vendor-maintained repositories · Mission 1; flow publishing and channel mapping steps
Cite this note
APA
WarmTransfer. (2026, September 25). Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-lab-publish-map. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-lab-publish-map
BibTeX
@misc{warmtransfer-claim-wxcc-first-flow-setup-lab-publish-map,
title = {Building a first Webex Contact Center flow: source note wxcc-first-flow-setup-lab-publish-map},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-first-flow-setup-lab-publish-map},
note = {Source note wxcc-first-flow-setup-lab-publish-map, checked 2026-09-25}
}