Source note · Setting up Webex Contact Center entry points and queues
In a desktop profile, enabling Outdial requires choosing an Outdial Entry Point that agents use to make outdial calls.
Checked 2026-09-30
If you toggle Outdial to be enabled, choose an entry point that the agent can use to make outdial calls
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop profiles
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create and manage desktop profiles — Cisco · tier 2 current vendor documentation · Dial plan settings, Outdial and Outdial Entry Point
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-dp-outdial-ep. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-dp-outdial-ep
BibTeX
@misc{warmtransfer-claim-wxcc-entry-point-queue-setup-dp-outdial-ep,
title = {Setting up Webex Contact Center entry points and queues: source note wxcc-entry-point-queue-setup-dp-outdial-ep},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-entry-point-queue-setup-dp-outdial-ep},
note = {Source note wxcc-entry-point-queue-setup-dp-outdial-ep, checked 2026-09-30}
}