The Api Version field of a CIF 2.0 channel provider is set to 2 when the administrator navigates to it from the experience profile.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Channel Integration Framework 2.0
- Subsystem
- channel provider
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure channel providers in Dynamics 365 Channel Integration Framework 2.0 — Microsoft · tier 2 current vendor documentation · Configure a non-Microsoft channel provider, Note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-v2-api-version-2. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-v2-api-version-2
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-ms-v2-api-version-2,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-v2-api-version-2},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-v2-api-version-2},
note = {Source note wxcc-dynamics-365-setup-ms-v2-api-version-2, checked 2026-09-30}
}