A representative with no custom experience profile is assigned an out-of-the-box default profile, and setting a profile as default associates all available users with it.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Dynamics 365 Customer Service
- Subsystem
- experience profiles
- Deployment
- saas
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure experience profiles — Microsoft · tier 2 current vendor documentation · Introduction; Assign users, templates, configure productivity pane, channels, step 1
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-default-profile. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-default-profile
BibTeX
@misc{warmtransfer-claim-wxcc-dynamics-365-setup-ms-default-profile,
title = {Setting up the Webex Contact Center connector for Microsoft Dynamics 365: source note wxcc-dynamics-365-setup-ms-default-profile},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dynamics-365-setup-ms-default-profile},
note = {Source note wxcc-dynamics-365-setup-ms-default-profile, checked 2026-09-30}
}