Webex Contact Center ordering carries 2 separate country selections: 1 at order creation which sets Webex data residency, and 1 in the Contact Center tab of the Set-Up wizard which sets Contact Center data locality and which defaults to the first but can be changed.

Checked 2026-09-05

On the Set-Up wizard, the Webex Contact Center country of operation defaults to the selected country. You can change it if necessary.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
data locality and residency
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Webex Contact Center data locality by country: source note wxcc-dl-two-country-fields-can-diverge. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dl-two-country-fields-can-diverge

BibTeX

@misc{warmtransfer-claim-wxcc-dl-two-country-fields-can-diverge,
  title  = {Webex Contact Center data locality by country: source note wxcc-dl-two-country-fields-can-diverge},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dl-two-country-fields-can-diverge},
  note   = {Source note wxcc-dl-two-country-fields-can-diverge, checked 2026-09-05}
}

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