Webex suite data residency and Webex Contact Center data locality are different systems: residency assigns an organisation to a named geographic region through a country-code mapping file while locality maps individual countries to 1 of 8 contact centre data centres.

inferred · Checked 2026-09-05

Vendor
Cisco
Product
Webex Contact Center
Subsystem
data locality and residency
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
inferred
Checked
2026-09-05

Sources

Cite this note

APA

WarmTransfer. (2026, September 5). Webex suite data residency and the GEO model: source note wxcc-dl-suite-residency-is-a-different-model. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dl-suite-residency-is-a-different-model

BibTeX

@misc{warmtransfer-claim-wxcc-dl-suite-residency-is-a-different-model,
  title  = {Webex suite data residency and the GEO model: source note wxcc-dl-suite-residency-is-a-different-model},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dl-suite-residency-is-a-different-model},
  note   = {Source note wxcc-dl-suite-residency-is-a-different-model, checked 2026-09-05}
}

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