Sensitive data masking applies to the Agent Desktop only and does not apply to Supervisor Desktop users.

fact · verified 2026-09-05

This feature is only applicable for Agent Desktop and doesn't apply to Supervisor Desktop users.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
data locality and residency
Deployment
cloud
Region
not restricted
Release range
current as of 2026-09-05
Status
fact
Confidence
0.90
Verified
2026-09-05

Sources

Cite this claim

APA

WarmTransfer. (2026, September 5). Webex Contact Center data locality by country: claim wxcc-dl-masking-agent-desktop-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dl-masking-agent-desktop-only

BibTeX

@misc{warmtransfer-claim-wxcc-dl-masking-agent-desktop-only,
  title  = {Webex Contact Center data locality by country: claim wxcc-dl-masking-agent-desktop-only},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dl-masking-agent-desktop-only},
  note   = {Claim wxcc-dl-masking-agent-desktop-only, verified 2026-09-05}
}

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