Live Chat widget design and the code for embedding the widget on a website are both managed in Webex Engage rather than Webex Connect.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Engage
- Subsystem
- Live Chat widget
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Live Chat - WXCC — Webex Connect (Cisco) · tier 2 current vendor documentation · Closing notes on widget configuration
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-widget-design-in-engage. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-widget-design-in-engage
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channels-setup-widget-design-in-engage,
title = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-widget-design-in-engage},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-widget-design-in-engage},
note = {Source note wxcc-digital-channels-setup-widget-design-in-engage, checked 2026-09-30}
}