The Webex Connect WXCC email article places Email asset creation in Webex Connect under Assets > Apps > Configure New App > Email followed by Register To Webex Engage, whereas Cisco's help.webex.com setup article places the Email asset in Control Hub.
disputed · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Email asset
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Email Asset Creation - WXCC — Webex Connect (Cisco) · tier 2 current vendor documentation · Email asset creation steps and registration steps
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-email-asset-in-connect. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-email-asset-in-connect
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channels-setup-email-asset-in-connect,
title = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-email-asset-in-connect},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-email-asset-in-connect},
note = {Source note wxcc-digital-channels-setup-email-asset-in-connect, checked 2026-09-30}
}