The Webex Contact Center email channel accepts inbound attachments up to 25 MB over SMTP.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Connect
Subsystem
Email asset
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-email-25mb-inbound. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-email-25mb-inbound

BibTeX

@misc{warmtransfer-claim-wxcc-digital-channels-setup-email-25mb-inbound,
  title  = {Setting up chat and email and SMS channels in Webex Contact Center: source note wxcc-digital-channels-setup-email-25mb-inbound},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channels-setup-email-25mb-inbound},
  note   = {Source note wxcc-digital-channels-setup-email-25mb-inbound, checked 2026-09-30}
}

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