The WxCC Create Task node calls the Webex Contact Center Task API to create a task and is used when an end customer starts a new conversation or an existing conversation is reopened.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- connect-flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- undated page; read 2026-10-02
- Checked
- 2026-10-02
Sources
- Create Task — Webex Connect (Cisco) · tier 2 current vendor documentation · Create Task - WXCC introduction
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center chat and email routing: source note wxcc-digital-channel-troubleshooting-ctask-purpose. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-digital-channel-troubleshooting-ctask-purpose
BibTeX
@misc{warmtransfer-claim-wxcc-digital-channel-troubleshooting-ctask-purpose,
title = {Troubleshooting Webex Contact Center chat and email routing: source note wxcc-digital-channel-troubleshooting-ctask-purpose},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-digital-channel-troubleshooting-ctask-purpose},
note = {Source note wxcc-digital-channel-troubleshooting-ctask-purpose, checked 2026-10-02}
}