Source note · Connecting Google Dialogflow CX to Webex Contact Center
The custom event name is mapped to the State Event Name in the Virtual Agent V2 activity in Flow Designer for decision mapping.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Custom events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure custom events in Dialogflow CX — Cisco · tier 2 current vendor documentation · Flow Designer integration
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-event-state-mapping. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-event-state-mapping
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-event-state-mapping,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-event-state-mapping},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-event-state-mapping},
note = {Source note wxcc-dialogflow-cx-setup-event-state-mapping, checked 2026-09-30}
}