Source note · Connecting Google Dialogflow CX to Webex Contact Center
To resume the conversation after a custom event, the route's Transition is set to the same page, and an event handler with the event name is created in the Dialogflow CX flow.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Custom events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure custom events in Dialogflow CX — Cisco · tier 2 current vendor documentation · Looping configuration; Event handler creation
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-event-resume-transition. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-event-resume-transition
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-event-resume-transition,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-event-resume-transition},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-event-resume-transition},
note = {Source note wxcc-dialogflow-cx-setup-event-resume-transition, checked 2026-09-30}
}