Source note · Connecting Google Dialogflow CX to Webex Contact Center
A Dialogflow CX custom event for Webex Contact Center is a Custom payload with Execute_Request containing Event_Name and Data.Params, and Cisco instructs defining only the custom payload with no other dialogue options.
Checked 2026-09-30
Define a custom payload only. Do not add any other dialogue options.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Custom events
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Configure custom events in Dialogflow CX — Cisco · tier 2 current vendor documentation · Custom payload configuration
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-event-payload-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-event-payload-format
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-event-payload-format,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-event-payload-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-event-payload-format},
note = {Source note wxcc-dialogflow-cx-setup-event-payload-format, checked 2026-09-30}
}