Cisco lists completion of the Assessment to Quality (A2Q) process for CCAI eligibility as a prerequisite of the Google CCAI connector.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Google CCAI connector
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-conn-prereq-a2q. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-conn-prereq-a2q

BibTeX

@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-conn-prereq-a2q,
  title  = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-conn-prereq-a2q},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-conn-prereq-a2q},
  note   = {Source note wxcc-dialogflow-cx-setup-conn-prereq-a2q, checked 2026-09-30}
}

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