To use the customer's own GCP project, the CCAI Project Name and the Billable Project Name selected in the connector must be the same.

Checked 2026-09-30

To use your own GCP project, the CCAI Project Name and the Billable Project Name should be the same.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Google CCAI connector
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-conn-own-project. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-conn-own-project

BibTeX

@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-conn-own-project,
  title  = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-conn-own-project},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-conn-own-project},
  note   = {Source note wxcc-dialogflow-cx-setup-conn-own-project, checked 2026-09-30}
}

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