Source note · Connecting Google Dialogflow CX to Webex Contact Center
Webex AI Agents, scripted or autonomous, are built in Webex AI Agent Studio and brought into Webex Contact Center voice flows with the Virtual Agent V2 activity.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex AI Agent
- Subsystem
- AI Agent Studio
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Use AI agents for customer interactions — Cisco · tier 2 current vendor documentation · AI agent types; Integration in contact center flows; Prerequisites
Cite this note
APA
WarmTransfer. (2026, September 30). Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-ai-agent-va-v2. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-ai-agent-va-v2
BibTeX
@misc{warmtransfer-claim-wxcc-dialogflow-cx-setup-ai-agent-va-v2,
title = {Connecting Google Dialogflow CX to Webex Contact Center: source note wxcc-dialogflow-cx-setup-ai-agent-va-v2},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-dialogflow-cx-setup-ai-agent-va-v2},
note = {Source note wxcc-dialogflow-cx-setup-ai-agent-va-v2, checked 2026-09-30}
}