The SDK also exposes contact operations such as Desktop.agentContact.vteamTransfer, Desktop.agentContact.pauseRecording, Desktop.dialer.startOutdial and Desktop.dialer.updateCadVariables.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center Desktop JavaScript SDK
Subsystem
agentContact / dialer
Deployment
multi-tenant
Region
not restricted
Release range
as of 2024-07-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-sdk-contact-ops. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-sdk-contact-ops

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-widget-setup-sdk-contact-ops,
  title  = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-sdk-contact-ops},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-sdk-contact-ops},
  note   = {Source note wxcc-desktop-widget-setup-sdk-contact-ops, checked 2026-09-30}
}

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