Assigning a custom layout on the Desktop Layouts page overrides the global layout, which is the default layout for all teams.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Control Hub: Desktop Layouts
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-manage-global-overwrite. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-manage-global-overwrite

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-widget-setup-manage-global-overwrite,
  title  = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-manage-global-overwrite},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-manage-global-overwrite},
  note   = {Source note wxcc-desktop-widget-setup-manage-global-overwrite, checked 2026-09-30}
}

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