Creating a desktop layout takes a name, a description and a team, then an upload of the customised JSON file (starting from the Default Desktop Layout.json downloaded from the Desktop Layout page), then Create.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Control Hub: Desktop Layouts
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage desktop layouts — Cisco Webex Help Center · tier 2 current vendor documentation · Manage desktop layouts: Create a desktop layout, General settings and JSON upload
Cite this note
APA
WarmTransfer. (2026, September 30). Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-manage-create-fields. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-manage-create-fields
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-widget-setup-manage-create-fields,
title = {Building a custom Webex Contact Center Agent Desktop widget: source note wxcc-desktop-widget-setup-manage-create-fields},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-widget-setup-manage-create-fields},
note = {Source note wxcc-desktop-widget-setup-manage-create-fields, checked 2026-09-30}
}