If you assign a new desktop layout while an agent is signed in, the agent must reload the page to see it.

Checked 2026-10-02

If you assign a new desktop layout when an agent is signed in, the agent must reload the page to see the new layout.
Vendor
Cisco
Product
Webex Contact Center
Subsystem
Desktop layout lifecycle
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-reload-after-assign. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-reload-after-assign

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-reload-after-assign,
  title  = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-reload-after-assign},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-reload-after-assign},
  note   = {Source note wxcc-desktop-layout-troubleshooting-reload-after-assign, checked 2026-10-02}
}

Read in context