Persistent widgets show on all Desktop pages, but they appear as a new tab in the Auxiliary Information pane only while there is an active contact request or conversation.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop widgets
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Create custom desktop layout — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Persistent Widgets Configuration section
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-persistent-needs-task. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-persistent-needs-task
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-persistent-needs-task,
title = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-persistent-needs-task},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-persistent-needs-task},
note = {Source note wxcc-desktop-layout-troubleshooting-persistent-needs-task, checked 2026-10-02}
}