Because Cisco auto-updates only unmodified layouts, a team on a modified or re-uploaded layout probably will not get new Cisco layout features until an administrator merges them into its JSON.
inferred · Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop layout lifecycle
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Status
- inferred
- Checked
- 2026-10-02
Sources
- Create custom desktop layout — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Overview section, unmodified versus modified layout note
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-modified-misses-new-feats. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-modified-misses-new-feats
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-modified-misses-new-feats,
title = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-modified-misses-new-feats},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-modified-misses-new-feats},
note = {Source note wxcc-desktop-layout-troubleshooting-modified-misses-new-feats, checked 2026-10-02}
}