Widgets in the headless section are hidden from the Agent Desktop and run logic in the background.
Checked 2026-10-02
In the headless section, you can add widgets that are hidden and do not appear on the Agent Desktop.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop widgets
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Create custom desktop layout — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Headless Widgets section
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-headless-hidden. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-headless-hidden
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-troubleshooting-headless-hidden,
title = {Troubleshooting Webex Contact Center desktop layout and widget errors: source note wxcc-desktop-layout-troubleshooting-headless-hidden},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-troubleshooting-headless-hidden},
note = {Source note wxcc-desktop-layout-troubleshooting-headless-hidden, checked 2026-10-02}
}