A team that already has a custom layout assigned does not appear in the Teams drop-down when creating another layout.
Checked 2026-09-30
If a custom layout is already assigned to a team, then that team name doesn't appear in this drop-down list.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Control Hub
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage desktop layouts — Cisco Webex Help Center · tier 2 current vendor documentation · Create a desktop layout
Cite this note
APA
WarmTransfer. (2026, September 30). Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-team-dropdown-excl. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-team-dropdown-excl
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-layout-setup-team-dropdown-excl,
title = {Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-team-dropdown-excl},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-team-dropdown-excl},
note = {Source note wxcc-desktop-layout-setup-team-dropdown-excl, checked 2026-09-30}
}