Desktop layouts are managed in Control Hub under Services > Contact Center > Desktop Experience > Desktop Layouts, where Create desktop layout starts a new one.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Control Hub
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-ch-nav-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-ch-nav-path

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-layout-setup-ch-nav-path,
  title  = {Customizing the Webex Contact Center Agent Desktop layout: source note wxcc-desktop-layout-setup-ch-nav-path},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-layout-setup-ch-nav-path},
  note   = {Source note wxcc-desktop-layout-setup-ch-nav-path, checked 2026-09-30}
}

Read in context