Source note · Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners
An agent is signed out of the Agent Desktop if a network outage lasts longer than the configured Lost Connection Recovery Timeout.
Checked 2026-10-02
an agent gets signed out of the Agent Desktop if a network outage lasts longer than the timeout duration
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- desktop-settings
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Desktop settings for Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · System Settings, Lost Connection Recovery Timeout
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-lcrt-signout. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-lcrt-signout
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-connectivity-troubleshooting-lcrt-signout,
title = {Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-lcrt-signout},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-lcrt-signout},
note = {Source note wxcc-desktop-connectivity-troubleshooting-lcrt-signout, checked 2026-10-02}
}