The Desktop Experience Inactivity Timeout signs out agents with no contact handling or desktop activity, and defaults to 5 minutes with a configurable range of 3 to 10,000 minutes.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
desktop-settings
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-inactivity-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-inactivity-default

BibTeX

@misc{warmtransfer-claim-wxcc-desktop-connectivity-troubleshooting-inactivity-default,
  title  = {Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-inactivity-default},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-inactivity-default},
  note   = {Source note wxcc-desktop-connectivity-troubleshooting-inactivity-default, checked 2026-10-02}
}

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