Source note · Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners
For Firefox ESR 104.0 and later, the system requirements call for disabling the Enhanced Tracking Protection toggle for the Desktop URL.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- browser-environment
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- Firefox ESR 104.0 and later
- Checked
- 2026-10-02
Sources
- System requirements for Webex Contact Center Desktop — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · Minimum system requirements, browser settings
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-firefox-etp. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-firefox-etp
BibTeX
@misc{warmtransfer-claim-wxcc-desktop-connectivity-troubleshooting-firefox-etp,
title = {Troubleshooting Webex Contact Center Agent Desktop disconnects and connection-lost banners: source note wxcc-desktop-connectivity-troubleshooting-firefox-etp},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-desktop-connectivity-troubleshooting-firefox-etp},
note = {Source note wxcc-desktop-connectivity-troubleshooting-firefox-etp, checked 2026-10-02}
}