For Extension sign-in, Webex Calling devices must be provisioned with an extension and associated to the Calling users acting as Contact Center agents, and agents choose Extension, enter that extension and click Submit.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex Calling agent stations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Webex Calling Device Agent Configuration
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-wxc-extension-provisioning. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-wxc-extension-provisioning
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-wxc-extension-provisioning,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-wxc-extension-provisioning},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-wxc-extension-provisioning},
note = {Source note wxcc-cucm-agent-station-setup-wxc-extension-provisioning, checked 2026-10-01}
}