A valid Webex Calling subscription is required for Webex Contact Center agents that use Webex devices or the Webex App.
Checked 2026-10-01
A valid Calling subscription is required for agents that use Webex devices or Webex App.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Webex Calling agent stations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · Webex Calling Device Agent Configuration
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-wxc-calling-subscription. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-wxc-calling-subscription
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-wxc-calling-subscription,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-wxc-calling-subscription},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-wxc-calling-subscription},
note = {Source note wxcc-cucm-agent-station-setup-wxc-calling-subscription, checked 2026-10-01}
}