The Desktop (WebRTC) option is currently unavailable for Webex Contact Center customers hosted in the Japan data center.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- WebRTC desktop
- Deployment
- multi-tenant
- Region
- japan
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · WebRTC Configuration; Agent Destination Selection in Webex Contact Center > Desktop
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-webrtc-japan-unavailable. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-webrtc-japan-unavailable
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-webrtc-japan-unavailable,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-webrtc-japan-unavailable},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-webrtc-japan-unavailable},
note = {Source note wxcc-cucm-agent-station-setup-webrtc-japan-unavailable, checked 2026-10-01}
}