With the International dialing format checkbox the agent enters + country code and number; without it the agent uses E.164 format such as +11234567890 or IDD format.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Sign in to Agent Desktop — Cisco Systems, Inc. · tier 2 current vendor documentation · Sign in to Agent Desktop, step 5 (Dial Number)
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-signin-intl-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-signin-intl-format
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-signin-intl-format,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-signin-intl-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-signin-intl-format},
note = {Source note wxcc-cucm-agent-station-setup-signin-intl-format, checked 2026-10-01}
}