A dial number entered for consult or transfer in Agent Desktop can contain 3 to 18 digits plus the special characters +, #, * and :.
Checked 2026-10-01
The dial number can contain 3-18 digits and the supported special characters.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- consult and transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Manage your calls in Agent Desktop — Cisco · tier 2 current vendor documentation · Consult a call / Transfer a call > Dial Number
Cite this note
APA
WarmTransfer. (2026, October 1). Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-consult-dial-number-format. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-consult-dial-number-format
BibTeX
@misc{warmtransfer-claim-wxcc-cucm-agent-station-setup-consult-dial-number-format,
title = {Using Unified CM phones as Webex Contact Center agent stations: source note wxcc-cucm-agent-station-setup-consult-dial-number-format},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-cucm-agent-station-setup-consult-dial-number-format},
note = {Source note wxcc-cucm-agent-station-setup-consult-dial-number-format, checked 2026-10-01}
}