Source note · Troubleshooting Webex Contact Center CRM connectors
For the standalone Webex Contact Center Desktop, WebRTC supports Google Chrome, Microsoft Edge and Mozilla Firefox, and Virtual Desktop Infrastructure does not support WebRTC.
Checked 2026-09-30
However, Virtual Desktop Infrastructure (VDI) does not support WebRTC.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop / WebRTC
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- System requirements for Webex Contact Center Desktop — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · browser requirements, WebRTC note
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-webrtc-vdi. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-webrtc-vdi
BibTeX
@misc{warmtransfer-claim-wxcc-crm-connector-troubleshooting-webrtc-vdi,
title = {Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-webrtc-vdi},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-webrtc-vdi},
note = {Source note wxcc-crm-connector-troubleshooting-webrtc-vdi, checked 2026-09-30}
}