Source note · Troubleshooting Webex Contact Center CRM connectors
The legacy Version 1 CRM connector app does not support opening multiple tabs; opening a case in a new tab may produce Multi Sign-in alerts on the Agent Desktop or unpredictable behavior.
Checked 2026-09-30
Opening a case in a new tab may result in Multi Sign-in alerts on the WxCC Agent Desktop or cause unpredictable behavior
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CRM connector / sign-in
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Salesforce (Version 1—Legacy) — Cisco Webex Help Center · tier 2 current vendor documentation · limitations note
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-v1-multi-tab. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-v1-multi-tab
BibTeX
@misc{warmtransfer-claim-wxcc-crm-connector-troubleshooting-v1-multi-tab,
title = {Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-v1-multi-tab},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-v1-multi-tab},
note = {Source note wxcc-crm-connector-troubleshooting-v1-multi-tab, checked 2026-09-30}
}