Source note · Troubleshooting Webex Contact Center CRM connectors
For the legacy Version 1 connectors, the minimum supported softphone interface size is 500px, and lower values may cause display or functionality issues.
Checked 2026-09-30
Any value lower than 500px may result in display or functionality issues
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- CRM connector / embedded desktop sizing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with Microsoft Dynamics 365 — Cisco Webex Help Center · tier 2 current vendor documentation · section 'Prerequisites'
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-softphone-500px. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-softphone-500px
BibTeX
@misc{warmtransfer-claim-wxcc-crm-connector-troubleshooting-softphone-500px,
title = {Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-softphone-500px},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-softphone-500px},
note = {Source note wxcc-crm-connector-troubleshooting-softphone-500px, checked 2026-09-30}
}