Source note · Troubleshooting Webex Contact Center CRM connectors
Salesforce states that Chrome's restriction of third-party cookies impacts Open CTI implementations that rely on cross-site cookie access, because Open CTI softphones run in an embedded browser context.
Checked 2026-09-30
- Vendor
- Salesforce
- Product
- Salesforce Open CTI
- Subsystem
- embedded softphone / browser cookies
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Google Chrome's Phase-Out of Third-Party Cookies Impacts Open CTI — Salesforce · tier 2 current vendor documentation · knowledge article 000396744, description
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-sf-chrome-cookies. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-sf-chrome-cookies
BibTeX
@misc{warmtransfer-claim-wxcc-crm-connector-troubleshooting-sf-chrome-cookies,
title = {Troubleshooting Webex Contact Center CRM connectors: source note wxcc-crm-connector-troubleshooting-sf-chrome-cookies},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-crm-connector-troubleshooting-sf-chrome-cookies},
note = {Source note wxcc-crm-connector-troubleshooting-sf-chrome-cookies, checked 2026-09-30}
}