A queue's Maximum time in queue is the time after which a waiting contact of any media type is terminated.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
queues
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-q-max-time. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-q-max-time

BibTeX

@misc{warmtransfer-claim-wxcc-consult-transfer-setup-q-max-time,
  title  = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-q-max-time},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-q-max-time},
  note   = {Source note wxcc-consult-transfer-setup-q-max-time, checked 2026-09-30}
}

Read in context