A dial-number transfer or consult to an external number presumably leaves through the same tenant PSTN option as other outbound legs, but none of the sources read says so, nor which caller ID, outdial entry point or dial plan applies to that leg.
inferred · Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- voice channel
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Status
- inferred
- Checked
- 2026-09-30
Sources
- Set up voice channels for Webex Contact Center — Cisco · tier 2 current vendor documentation · PSTN option sections; absence of transfer guidance across the article
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-pstn-transfer-path-inf. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-pstn-transfer-path-inf
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-pstn-transfer-path-inf,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-pstn-transfer-path-inf},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-pstn-transfer-path-inf},
note = {Source note wxcc-consult-transfer-setup-pstn-transfer-path-inf, checked 2026-09-30}
}