For an outdial call the system rejects a phone number that has an incorrect format, an unsupported country code, or that a dial plan restricts, and shows an error with a Tracking ID.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- outdial
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Make an outdial call — Cisco Webex Help Center · tier 2 current vendor documentation · outdial procedure, number validation note
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-od-number-rejected. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-od-number-rejected
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-od-number-rejected,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-od-number-rejected},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-od-number-rejected},
note = {Source note wxcc-consult-transfer-setup-od-number-rejected, checked 2026-09-30}
}