The administrators' What's New page has an entry dated 2026-06-29 announcing support for blind transfers to directory numbers mapped to entry points, with consistent transfer behaviour across scenarios.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- transfers
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2026-06-29
- Checked
- 2026-09-30
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · entry 'Blind Transfer to directory number mapped to entry points', June 29, 2026
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-epdn-blind-2026. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-epdn-blind-2026
BibTeX
@misc{warmtransfer-claim-wxcc-consult-transfer-setup-epdn-blind-2026,
title = {Setting up consult and transfer destinations in Webex Contact Center: source note wxcc-consult-transfer-setup-epdn-blind-2026},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-consult-transfer-setup-epdn-blind-2026},
note = {Source note wxcc-consult-transfer-setup-epdn-blind-2026, checked 2026-09-30}
}